Help center · agency & agent

Find your next step.

Short, practical question-and-answer guides for the InsuranceAI workspace. Find steps for missed-call text-back, AI conversations, leads, online booking, team chat, websites, domains, and settings.

InsuranceAI agency dashboard with daily work summary
A guided tour of your agency workspace9 guides

Browse by task

What would you like to do?

Pick a guide. Each one takes about 3 minutes.

01

Account basics

Create an account and sign in

Follow the guided signup, finish the account form at the end, and enter through the right agency-branded link.

Read this guide
02

Workspace tour

Dashboard and navigation

Read your daily overview, find the workspace tools, and use the vertical menu on desktop or mobile.

Read this guide
03

Customer work

Leads and the pipeline

Capture prospects, filter the board, move an opportunity through its stages, and set the next action.

Read this guide
04

Customer work

Inbox, chat, and follow-ups

Handle conversations from one inbox and understand how the website chat widget reaches your team.

Read this guide
05

Website studio

Websites, forms, and domains

Choose a template, edit the site, test its forms, publish it, and connect a custom domain.

Read this guide
06

Website studio

Website Builder Blocks: What Each Section Does

Explore every InsuranceAI website builder block, from navigation and hero sections to forms, coverage, layouts, media, interactive elements, and footers.

Read this guide
07

Team & recruiting

Team, invitations, and signup pages

Invite agents on eligible plans, publish a branded recruiting page, and keep agent access correctly scoped.

Read this guide
08

Customer work

Appointments, policies, renewals, and quotes

Keep service work connected to the customer record and visible to the right teammate.

Read this guide
09

Insights & settings

Analytics, reports, and settings

Understand permitted performance data, configure agency tools, and manage your own account and plan.

Read this guide
New to InsuranceAI?

Start with the account guide

See how guided setup, agency invitations, and sign-in work.

Get started
Need a custom domain?

Follow the domain setup

Connect your own domain, add DNS records, and confirm SSL.

See domain steps
Still stuck?

Talk to support

Tell us which screen you are on and what you expected to happen.

Contact support